The world of customer service has transformed - with digital methods of connection on the rise.
Live chat, digital avatars, chatbots, virtual assistants - the possibilities are endless, but which technology suits what purpose?
Join industry leaders from Noel Leeming, and other kiwi businesses, as we traverse the ever burgeoning field of digital customer service, the tools, technologies, and tricks used to connect, and the key learnings from recent projects.
After watching this webinar, you'll walk away with new insight into the cost savings, increased revenue opportunity, and time savings realised through the application and integration of an AI-powered chatbot.
