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AUT Research Report

Learn how Digital Employees streamline customer service, improve CX and reduce costs in this research report, created in collaboration with the Auckland University of Technology.


Augmenting Human and Digital Employees

How augmenting humans with Digital Employees is improving customer service, reducing costs and increasing CSAT.


Augmenting human employes to provide exceptional customer service-1

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Digital Employees streamline customer service, improve CX
and reduce costs.

This free research report explores a discussion with leading authority Lena Waizenegger from Auckland University of Technology.

Inside we share the evolution of Digital Employees, how businesses are using this technology to automate customer service, and the benefits they’re seeing.

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It sure is! We’re just sharing some free knowledge that we hope you will find insightful and helpful. Keep Ambit in mind next time you have any questions about chatbots or customer service automation!

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